News Details

NEW YORK--(BUSINESS WIRE)-- VTEX (NYSE: VTEX), the backbone for connected commerce, today announced results for the third quarter of 2025 ended September 30, 2025. VTEX results have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) as well as the rules and regulations of the Securities and Exchange Commission (“SEC”) regarding financial reporting.

Geraldo Thomaz Jr., founder and co-CEO of VTEX, commented, “Over the past decade, we built VTEX to thrive on the cloud wave. Now, and for the decade ahead, we are reinventing our platform through AI. Built on a multi-tenant architecture meeting the highest global privacy and security standards, VTEX represents the collective intelligence of billions of commerce signals powering prediction-driven models at enterprise scale. In addition, our outcome-based pricing already aligns incentives so that we win as our customers win. We are applying this across the VTEX platform, from B2B capabilities and early agentic commerce use cases to retail media and after-sales support. For instance, leading retailers using VTEX Ads are already reaching 0.5% of ad spend as a share of digital GMV, and Weni by VTEX now resolves over 85% of after-sales interactions without human intervention.” Mariano Gomide de Faria, founder and co-CEO of VTEX, added, “We are stepping up in the US and Europe, especially in B2B, as enterprises modernize from legacy frameworks. In Latin America, while decision-making cycles are lengthening, our competitive position remains solid, reflected in stable churn and win rates. Looking ahead, a new VTEX is emerging: a global, multi-product, AI-driven platform. Already, AI-powered automation, particularly in support, is contributing to meaningful margin expansion, with part of those gains being reinvested in our R&D initiatives.”

Third Quarter 2025 Financial Highlights

• GMV reached US$5.0 billion in the third quarter of 2025, representing a YoY increase of 13.1% in USD and 11.8% on an FX neutral basis.
• Total revenue increased to US$59.6 million in the third quarter of 2025 from US$56.0 million in the third quarter of 2024, representing a YoY increase of 6.5% in USD and 5.3% on an FX neutral basis.
• Subscription revenue represented 98.0% of total revenues, reaching US$58.4 million in the third quarter of 2025, from US$53.9 million in the third quarter of 2024. This represents a YoY increase of 8.4% in USD and 7.2% on an FX neutral basis.
• Non-GAAP subscription gross profit was US$46.9 million in the third quarter of 2025, compared to US$42.3 million in the third quarter of 2024, representing a YoY increase of 10.8% in USD and 9.4% on an FX neutral basis.
  • Non-GAAP subscription gross margin was 80.2% in the third quarter of 2025, compared to 78.5% in the same quarter of 2024.
• Non-GAAP income from operations was US$9.5 million during the third quarter of 2025, compared to a non-GAAP income from operations of US$7.6 million in the same quarter of 2024.
• Non-GAAP net income was US$10.6 million during the third quarter of 2025, compared to a non-GAAP net income of US$7.6 million in the same quarter of 2024.
• Non-GAAP free cash flow was US$7.5 million during the third quarter of 2025, compared to a non-GAAP free cash flow of US$7.2 million in the same quarter of 2024.
• As of September 30, 2025, our total headcount was 1,234, decreasing 3.8% QoQ and 12.4% YoY.
• During the third quarter of 2025, 4.5 million Class A common shares had been repurchased pursuant to the share buyback program at an average price of US$4.14 per share for a total cost of US$18.8 million.
• Considering the current and the previous years’ share repurchase programs, the total executed amount reached 20.5 million shares, with an average price of US$4.70 per share and a total cost of US$96.6 million.

Third Quarter 2025 Commercial Highlights:

New customers who initiated their operations with us, among others:

• H&M, Itaú Shop, and PicPay in Brazil;
• Cromantic in Colombia;
• Kep Italia in Italy;
• STIHL in Mexico; and
• Etihad Arena in the UAE.

Existing customers expanding their operations with us by opening new online stores, among others:

• Belliz Company launched a B2B store in Brazil, expanding beyond the VTEX-powered B2C operations it already runs for its Ricca, Kess, and Vertix brands;
• Casa Pinheiro has launched a new operation, Prosam, and now runs two B2C stores in Portugal;
• Johnson & Johnson launched the J&J Medtech store in Brazil, expanding its B2B operations in the region;
• A leading German home-improvement retailer expanded into Austria, now operating in both in Germany and Austria; and
• US Electrical Services launched two new stores in the US, Walters Wholesale Electric and Lade Electric Supply, now running three VTEX-powered stores.

Third Quarter 2025 Operational Highlights:

We innovate aligned with our guiding principles. We express our brand through the success of our customers. VTEX key operational highlights this quarter are:

• Atlas Eletrodoméstico s, a leading Brazilian appliance manufacturer, achieved a major digital milestone by launching the Dako, Atlas Eletro, and Club Eletro stores. Building on nearly a century of innovation, the company combined its tradition of quality and design with a modern, scalable commerce platform to better serve diverse audiences. The new stores deliver seamless nationwide shopping, flexible payment options, and, through Club Eletro, a unique B2E model offering exclusive pricing and payroll-deduction benefits. By uniting brand heritage with digital excellence, Atlas Eletrodomésticos strengthens its leadership in the appliances market and positions itself for sustained growth and customer engagement across channels and regions.
• Etihad Arena, the Middle East’s largest indoor entertainment venue, partnered with VTEX to launch a headless mobile commerce platform for food and beverage ordering during major events like NBA games, UFC fights, and world-class concerts. Built for speed and reliability, the app eliminates long queues with real-time ordering and payment, supports Arabic and English, and tailors event-specific menus to each seat so orders reach the right kitchen instantly. By orchestrating every transaction end-to-end, VTEX powers a seamless, high-performance experience for thousands of fans, setting a new benchmark for venue-based commerce and expanding its footprint in the Middle East.
• Grupo CVLB, owner of CASA&VIDEO and Le biscuit, partnered with Weni by VTEX to boost customer service efficiency and profitability. Using an AI-powered WhatsApp solution, the group automated key interactions like order tracking, payments, cancellations, and exchanges. In just three weeks, the system integrated with core operations and began resolving 96% of inquiries on first contact, reducing service costs by 20% and cutting re-engagement costs. WhatsApp also became a new revenue channel through automated campaigns that strengthened customer trust. With Weni by VTEX, Grupo CVLB proves how AI can scale service and turn everyday interactions into business growth.
• A global fashion leader with thousands of stores worldwide launched its Brazil operations on VTEX, extending its VTEX-powered presence across Chile, Colombia, Uruguay, Peru, and Ecuador. The simultaneous debut of physical retail and B2C ecommerce demanded an enterprise-grade, omnichannel platform integrating mobile, backend, and store systems. VTEX was chosen for its global architecture alignment, speed to market, and proven regional expertise. The result: a seamless launch with real-time inventory visibility, unified pricing and promotions, and a consistent customer experience across all touchpoints, reinforcing VTEX’s role as the commerce backbone for global brands in Latin America.
• Itaú Shop, the marketplace integrated into the super app of Itaú, migrated to VTEX to accelerate its next phase of digital commerce growth. The end-to-end rebuild delivered greater scalability, reliability, and performance, enabling faster seller onboarding, broader assortment expansion, and smooth handling of high-demand campaigns. Early results show significant growth in sellers, higher CTR and conversion rates, and improved performance. Beyond a tech upgrade, the new platform gives Itaú the agility to launch new services and loyalty programs, deepening engagement and long-term customer relationship.
• A leading German home-improvement retailer chose VTEX to unify channels and accelerate international rollout, operating in Germany and now adding Austria. The go-live activated marketplace capabilities and centralized 350+ stores under one control panel, delivering a seamless omnichannel experience with options like two-hour pickup. VTEX’s tenant sharding, resilient databases, and a controlled ramp-up, ensured stability at scale. As a result, the customer now has faster time-to-market, greater developer autonomy, and the agility to localize features, setting a resilient blueprint for their European expansion.
• Osklen, a leading Brazilian fashion house known for its sustainable luxury and its blend of urban and natural style, transformed its customer experience by using Weni by VTEX intelligent agents to make WhatsApp a central channel for engagement and sales. The solution connects key moments of the customer journey, from order tracking and exchanges to abandoned-cart recovery, enabling proactive and seamless communication. In just 30 days, Osklen increased abandoned-cart conversions from 3% to 18%, generating nearly half a million Brazilian reais in incremental revenue, while reducing service workload and improving post-purchase transparency. This success shows how Weni by VTEX helps brands automate interactions, enhance service quality, and drive revenue within a modern and sustainable retail model.
• PicPay, one of Brazil’s largest digital banks, has entered a new phase in its commerce strategy by integrating PicPay Shop, its marketplace, into the app through the VTEX platform, marking its evolution from an affiliate model to a fully integrated commerce ecosystem. Customers can now browse, buy, and pay entirely within the app, uniting commerce and digital banking in one seamless experience. Alongside, PicPay Ads, powered by VTEX Ads, enables brands to promote products directly at the moment of purchase, expanding PicPay’s retail media and monetization strategy. Combining PicPay’s scale and financial expertise with VTEX’s commerce and media capabilities, this partnership sets a new benchmark for the convergence of media, payments, and commerce in Brazil.
• Rosatel, Peru’s leading flower and gift retailer, launched a new store that unifies its three previous websites into one seamless digital experience. With over 30 years of innovation, including Peru’s first online store in 1998, Rosatel continues to redefine convenience and service. The new platform streamlines the purchase journey, supports dual-currency payments, and adds personalized messages, store-level inventory, and delivery optimization to uphold its one-hour delivery promise. Built for scalability and omnichannel performance, it centralizes operations, boosts efficiency, and strengthens customer connection. By combining its brand awareness with VTEX’s flexible technology, Rosatel is poised to accelerate digital growth and reinforce its leadership in Latin America’s gifting market.
• Sephora, a global beauty leader, expanded its retail media strategy by joining the VTEX Ads network, unlocking new ways for brands to reach a highly qualified audience. Transitioning seamlessly from its previous setup, Sephora now enables makeup, skincare, fragrance, and dermocosmetic brands to advertise directly within its digital experience, ensuring visibility across key touchpoints. With VTEX Ads, Sephora transforms its digital storefront into a premium, performance-driven media channel that drives brand growth and measurable results.
• US Electrical Services, the leader in the electrical distribution market in the US, after launching Electrical Wholesalers in the third quarter of 2024, has now expanded with VTEX with Walters Wholesale Electric and Lade Electric Supply. With that, US Electrical Services is unifying commerce on a single, scalable B2B platform with real-time branch inventory, streamlined order orchestration, and flexible fulfillment, including branch pickup or delivery options. As a result, the company is benefiting from faster, more accurate fulfillment, a smoother omnichannel experience, and a modern foundation to support its continued growth.

Business Outlook

VTEX remains well positioned to capture an attractive market opportunity. We are executing with discipline, leveraging the scalability of our model and our AI-driven strategy to navigate a challenging environment. While near-term revenue reflects macro conditions, particularly in Latin America, we are confident in our competitive position, our global expansion, and the durability of our business model.

For the fourth quarter of 2025, we are targeting FX-neutral year-over-year subscription revenue growth of 5.0% to 10.0%, implying US$65.8 million to US$68.8 million. Additionally, we are targeting for the quarter a non-GAAP income from operations margin in the mid-twenties and free cash flow margin in the high-teens range.

For the full year 2025, we are targeting FX-neutral year-over-year subscription revenue growth of 9.3% to 10.7%, implying a range of US$234 million to US$237 million based on October’s average FX rates.

We remain confident in our path to re-accelerate our growth through our commercial expansion into the US and Europe, and our product innovation in B2B, retail media and AI-powered solutions.

The business outlook provided above constitutes forward-looking information within the meaning of applicable securities laws and is based on a number of assumptions and subject to a number of risks. Actual results could vary materially as a result of numerous factors, including certain risk factors, many of which are beyond VTEX’s control. See the cautionary note regarding “Forward-Looking Statements” below. Fluctuations in VTEX’s operating results may be particularly pronounced in the current economic environment. There can not be an assurance that VTEX will achieve these results.

The following table summarizes certain key financial and operating metrics for the three months and nine months ended September 30, 2025 and 2024.

Conference Call and Webcast

The conference call may be accessed by dialing +1-800-715-9871 (Conference ID –7842741–) and requesting inclusion in the call for VTEX.

The live conference call can be accessed via audio webcast at the investor relations section of the Company's website, at https://www.investors.vtex.com/.

An archive of the webcast will be available for one week following the conclusion of the conference call.

Definition of Selected Operational Metrics

“Customers” means companies ranging from small and medium-sized businesses to larger enterprises that pay to use VTEX’s platform.

“GMV” means the total value of customer orders processed through our platform, including value-added taxes and shipping. Our GMV does not include the value of orders processed by our SMB customers or B2B transactions.

“FX Neutral” or “FXN” means a way of using the average monthly exchange rates for each month during the previous year, adjusted by inflation in countries with hyper-inflation, and applying them to the corresponding months of the current year, so as to calculate what results would have been had exchange rates remained stable from one year to the next.

“Stores” or “Active Stores” means the number of unique domains generating gross merchandise value. Each customer might have multiple stores.

Special Note Regarding non-GAAP financial metrics

For investor convenience, this document presents certain non-GAAP financial measures. We regularly assess other metrics that are not in accordance with U.S. generally accepted accounting principles (“GAAP”) and are defined as non-GAAP financial measures by the SEC. These measures help us evaluate our business, track performance, prepare financial forecasts, and make strategic decisions. The key metrics we consider include non-GAAP subscription gross profit, non-GAAP income from operations, non-GAAP net income, free cash flow, and FX Neutral measures.

These non-GAAP financial measures, which may differ from similarly titled non-GAAP measures used by other companies, provide supplemental insights into our operating performance. They exclude certain gains, losses, and non-cash charges that occur infrequently or that management considers unrelated to our core operations.

Reconciliation of non-GAAP measures

The following table presents a reconciliation of our non-GAAP subscription gross profit to subscription gross profit for the following periods:

The following table presents a reconciliation of our non-GAAP S&M expenses to S&M expenses for the following periods:

The following table presents a reconciliation of our non-GAAP R&D expenses to R&D expenses for the following periods:

The following table presents a reconciliation of our non-GAAP G&A expenses to G&A expenses for the following periods:

The following table presents a reconciliation of our non-GAAP income from operations to income (loss) from operations for the following periods:

The following table presents a reconciliation of our non-GAAP net income to our net income provided for the following periods:

The following table presents a reconciliation of our free cash flow to net cash provided by operating activities for the following periods:

The following table sets forth the FX neutral measures related to our reported results of the operations for the three months ended September 30, 2025:

The financial information in this press release has not been audited. Numbers have been calculated using whole amounts rather than rounded amounts. This might cause some figures not to total due to rounding.

About VTEX

VTEX (NYSE: VTEX) is the commerce suite of choice for bold CIOs and CEOs globally, delivering transformative outcomes with unprecedented operational efficiency. By unifying a comprehensive ecosystem of solutions—including B2C, B2B, Omnichannel, and Retail Media—VTEX empowers brands and retailers to eliminate friction, foster collaboration, and accelerate growth. More than just software, VTEX is an agent of transformation, seamlessly connecting customers, partners, and developers to drive tangible business results. Trusted by 2.4 thousand global B2C and B2B customers, including Carrefour, Colgate, Sony, Stanley Black & Decker, and Whirlpool, VTEX supports 3.4 thousand active online stores across 43 countries (FY ended December 31, 2024). For more information, visit www.vtex.com.

Forward-looking Statements

This announcement contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1993, as amended, and Section 21E of the Securities Exchange of 1934, as amended. Statements contained herein that are not clearly historical in nature, including statements about the VTEX strategies and business plans, are forward-looking, and the words “anticipate,” “believe,” “continues,” “expect,” “estimate,” “intend,” ”strategy,” “project,” “target” and similar expressions and future or conditional verbs such as “will,” “would,” “should,” “could,” “might,” “can,” “may,” or similar expressions are generally intended to identify forward-looking statements.

VTEX may also make forward-looking statements in its periodic reports filed with the U.S. Securities and Exchange Commission, or the SEC, in press releases and other written materials and in oral statements made by its officers and directors. These forward-looking statements speak only as of the date they are made and are based on the VTEX’s current plans and expectations and are subject to a number of known and unknown uncertainties and risks, many of which are beyond VTEX’s control. A number of factors and risks could cause actual results to differ materially from those contained in any forward-looking statement. Further information regarding these and other risks is included in VTEX filings with the SEC.

As a consequence, current plans, anticipated actions and future financial position and results of operations may differ significantly from those expressed in any forward-looking statements in this announcement. You are cautioned not to unduly rely on such forward-looking statements when evaluating the information presented as there is no guarantee that expected events, trends or results will actually occur. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information or future events or for any other reason.

This announcement may also contain estimates and other information concerning our industry that are based on industry publications, surveys and forecasts. This information involves a number of assumptions and limitations, and we have not independently verified the accuracy or completeness of the information.